Today, global business enterprises are face with a complex IT environment that has to deal with increasing volumes of enterprise data, compliance requirements and maintenance costs. Defiance’s Infrastructure management Services provides easy to use solutions with advanced capabilities to ensure global enterprises remain competitive while meeting their changing IT infrastructure needs
IMS

Consult (Assess & Advice)
Defiance's Infrastructure Advisory Service helps organizations measure the effectiveness of IT systems with deep dive analysis of potential risks and a suitable design. Defiance helps customers maximize their IT infrastructure investment while effectively managing risks through unbiased guidance, innovative solutions and full support throughout the entire project lifecycle.
Defiance assists the decision making and effective investment planning for customers. Defiance designs the roadmap with a well-defined strategy to optimize IT Infrastructure Management.
Our unique IT infrastructure advisory services include:
- IT Infrastructure System review for M&A
- Data center Assessment Service
- Data center Design and Build
- IT Security Compliance Audit
- Business Resilience / DR strategy
- Bid Management and Program Management
Build (Design & Deploy)
Defiance’s Enterprise IT Infrastructure Service Integration service helps clients overcome their service integration challenges across the technology lifecycle of enterprise IT Infrastructure systems and components. From the build requirements to design, testing to deployment and beyond, we bring an integrated and holistic perspective to every implementation of solution and project execution.
- Server Infrastructure Solution
- IT Infrastructure Consolidation & Migration
- Disaster Recovery Solution
- Messaging Solution
- Storage & Backup Solution
- Network Convergence & Security Solution
- ESM Solution
Operate (Manage & Report)
Defiance’s Managing and Reporting Service includes Infrastructure Managed service, Outsourcing services and Cloud Computing services.
Infrastructure Managed Service
Defiance’s Enterprise Infrastructure Managed Service provides end-to-end support on a shared services model. We have a large team of cross skilled consultants available to support and manage the client’s infrastructure 24 x 365. Our offshore based multi-skilled resources enable significant cost reduction in operations and improved service levels for customers.
- Integrated Global Service Desk
- Server Monitoring & Management Service
- Managed Security Service
- End-user Computing Management
- Email Management Service
- Storage Management Service
- Backup Management Service
Outsourcing Services
Defiance leverages its experienced team of IT consultants, technology expertise and extensive experience in managing outsourcing and transition for global customers through its IMS and Cloud Computing outsourcing services.
IMS Outsourcing Service
Total Outsourcing Service: Defiance ensures alignment of IT systems and services with established business objectives which help extract more value from IT investment, achieve high performance, lower costs and sustain profitability.
Co-Sourcing Service: Defiance provides an option to outsource a specific function area or process in consultation with the client. We work on a model that allows flexibility in business processes of your company so that your every need is analyzed and custom designed as a hybrid model of operation.
Cloud Computing Service
Cloud Adoption Service: Defiance helps organizations leverage cloud computing by identifying and evaluating the criticality and functionality for specific domains and methodology and migrating to a suitable cloud computing model - Private, Public or Hybrid.
Cloud Enabled Enterprise Solutions: Defiance offers cloud enabled enterprise solutions for various applications such as Messaging, Unified Communication, Service desk and Content management networks. Defiance designs cloud enabled solutions that offer customers unprecedented control over their IT services with new environmental dynamic features and robust functionality.
IaaS - Infrastructure as a Service: Defiance offers complete IT infrastructure components that help enterprises accelerate their enterprise solutions through Cloud Technologies to deliver massively scalable, flexible and reliable IT systems. This helps offer significant benefits to the enterprise, through reduced costs, improved service levels, and greater business agility.

